This week’s podcast from BASICS Scotland explores the links between post incident support and crew resource management with Angela Lewis. Angela explains the operational improvements that are achievable when organisations develop a menu of different types of support for their personnel. She also looks at the problems with the “can do” mentality that is prevalent in those who work in pre hospital emergency care.
Key points from this podcast:
- Self-care is not selfish and is very important to prioritise
- Routine is good
- Keep your social connections, as social support is very important
Resources related to this podcast:
The Sleep Council Website – www.sleepcouncil.org.uk
National Wellbeing Hub – www.promis.scot
LifeLines Scotland Website – www.lifelinesscotland.org
International Critical Incident Stress Foundation – www.icisf.org
PSA Limited Website – www.psa-ltd.com
Angela Lewis is the founder and MD of PSA Ltd, delivering training in the principles and practice of Crew Resource Management and post incident support in the UK/Europe. Serving 16 years in the RN’s Fleet Air Arm, as an Aircraft Commander in Sea King Helicopters, much of her military life was based at HMS Gannet with over 550 call outs on Search and Rescue duties. With a specialised interest in mitigating the impact of traumatic incidents on teams, Angela has trained extensively in Critical Incident Stress Management with ICISF in Baltimore, US, and Trauma Risk Management with the Royal Navy and Royal Marines.
Angela delivers training regularly to support professionals at all levels in aviation, healthcare, ambulance, fire and police services, charities, staff care departments, education and the private sector in the UK and Europe. She is delighted to have had the opportunity to support teams from NHS Ayrshire & Arran, Greater Glasgow & Clyde, Lanarkshire, Lothian and Suffolk & Sussex Trust, NATS, Emergency Medical Retrieval Service, Scottish Ambulance Service, Mountain Rescue Service, Yorkshire Police and others.